Requests are managed through a ticketing platform (Help Desk).
Remember, authentication on extranet.scayle.es with two-factor authentication is mandatory starting May 20, 2024.
The first step is activating 2FA, which can be done by following the steps in the following link.
Once activated, you must access the following URL via the web, entering your credentials (username and password+token) associated with your account.
https://extranet.scayle.es
Remember that there is no specific field to enter the token; it must be written in the same password field, right after your password. Follow this example:
• Password: atUHh
• Token2FA: 47283
• Password field in extranet: atUHh47283
That is, both credentials must be entered in the same field, one after the other, with no spaces.
Once the login is successfully completed, read the Security Policy, and accept it if you agree to access the content:
Now, the published resources that the account has access to will be displayed:
Last updated: 18/03/2025 12:50